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Impact of Transformational Leadership Style on Customer Satisfaction During the COVID-19 Pandemic with Organizational Citizenship Behaviour as a Mediator in India’s Pharmaceutical Industry

Crossref DOI link: https://doi.org/10.1007/s13132-024-02443-5

Published Online: 2024-11-08

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Yanamala, Pradeep

Deshpande, Amruta https://orcid.org/0000-0001-5955-2107
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Text and Data Mining valid from 2024-11-08

Version of Record valid from 2024-11-08
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Article History

Received: 22 February 2023

Accepted: 19 September 2024

First Online: 8 November 2024