Beyond the snafu: Research directions in customer experience-led business transformation
Crossref DOI link: https://doi.org/10.1007/s13162-024-00279-5
Published Online: 2024-06-08
Published Print: 2024-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
De Keyser, Arne
Van Vaerenbergh, Yves
Text and Data Mining valid from 2024-06-01
Version of Record valid from 2024-06-01
Article History
Accepted: 10 April 2024
First Online: 8 June 2024