Toward Automated Support of Complaint Handling Processes: An Application in the Medical Technology Industry
Crossref DOI link: https://doi.org/10.1007/s13740-021-00124-z
Published Online: 2021-06-09
Published Print: 2021-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hake, Philip
Rehse, Jana-Rebecca http://orcid.org/0000-0001-5707-6944
Fettke, Peter
Funding for this research was provided by:
Bundesministerium für Bildung und Forschung (01IS17088B)
Nvidia
Text and Data Mining valid from 2021-06-01
Version of Record valid from 2021-06-09
Article History
Received: 3 February 2020
Revised: 1 March 2021
Accepted: 29 March 2021
First Online: 9 June 2021