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Toward Automated Support of Complaint Handling Processes: An Application in the Medical Technology Industry

Published Online: 2021-06-09

Published Print: 2021-06

Authors

Hake, Philip

Rehse, Jana-Rebecca https://orcid.org/0000-0001-5707-6944
Fettke, Peter
Funding

Funding for this research was provided by:

Bundesministerium für Bildung und Forschung (01IS17088B)

Nvidia
License Information

Text and Data Mining valid from 2021-06-01

Version of Record valid from 2021-06-09
More Information

Article History

Received: 3 February 2020

Revised: 1 March 2021

Accepted: 29 March 2021

First Online: 9 June 2021

Document is current