Data envelopment analysis in service quality evaluation: an empirical study
Crossref DOI link: https://doi.org/10.1007/s40092-014-0090-6
Published Online: 2014-10-10
Published Print: 2015-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Najafi, Seyedvahid
Saati, Saber
Tavana, Madjid
License valid from 2014-10-10