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Authors
Teo, Desmond Chun Hwee https://orcid.org/0000-0001-7641-5462
Huang, Yiting https://orcid.org/0009-0005-9254-2089
Dorajoo, Sreemanee Raaj https://orcid.org/0000-0002-9613-6994
Ng, Michelle Sau Yuen https://orcid.org/0000-0002-0841-3016
Choong, Chih Tzer https://orcid.org/0000-0002-5272-5439
Phuah, Doris Sock Tin https://orcid.org/0000-0002-7400-574X
Tan, Dorothy Hooi Myn https://orcid.org/0000-0003-3204-6786
Tan, Filina Meixuan https://orcid.org/0000-0002-3789-4672
Huang, Huilin
Tan, Maggie Siok Hwee https://orcid.org/0000-0003-2301-3632
Koh, Suan Tian https://orcid.org/0000-0001-5529-3793
Poh, Jalene Wang Woon https://orcid.org/0000-0002-2126-2144
Ang, Pei San https://orcid.org/0000-0001-7484-5514
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Article History
Accepted: 25 July 2023
First Online: 30 September 2023
Declarations
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: This initiative received no specific grant from any funding agency in the public, commercial or not-for-profit sectors.
: The authors have no conflicts of interest that are directly relevant to the content of this article. The view expressed in this article are the authors’ personal views and may not be understood or quoted as being made on behalf or reflect the position of HSA.
: Not applicable.
: Not applicable.
: Not applicable.
: All domain-specific keywords and software libraries relevant to the study, i.e. to run the text classification algorithm are included in the article as Online Resources.
: The data that support the findings of this study are not openly available due to reasons of sensitivity and restrictions applied to the data.
: Ang proposed the research idea. Desmond, Yiting, Sreemanee and Ang designed the models. Desmond and Yiting analysed the data. Ang, Choong, Doris, Dorothy, Maggie, Michelle and Koh provided the domain expertise for manual annotation of the data and developed the list of positive and negative keywords. Jalene provided the thought leadership for the project. All authors read and approved the final version.
