Leveraging multi-criteria customer feedback for satisfaction analysis and improved recommendations
Crossref DOI link: https://doi.org/10.1007/s40558-014-0010-z
Published Online: 2014-07-16
Published Print: 2014-07
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Jannach, Dietmar
Zanker, Markus
Fuchs, Matthias
Text and Data Mining valid from 2014-07-01