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Do same-level review ratings have the same level of review helpfulness? The role of information diagnosticity in online reviews

Published Online: 2020-11-16

Published Print: 2020-12

Authors

Kim, Miyea

Han, Jeongsoo http://orcid.org/0000-0003-2869-9100
Jun, Mina
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Text and Data Mining valid from 2020-11-16

Version of Record valid from 2020-11-16
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Article History

Received: 22 June 2020

Revised: 16 October 2020

Accepted: 4 November 2020

First Online: 16 November 2020

Compliance with ethical standards

:

: No competing interests exist.

Document is current