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Designing for trust: a set of design principles to increase trust in chatbot

Crossref DOI link: https://doi.org/10.1007/s42486-022-00106-5

Published Online: 2022-05-17

Published Print: 2022-12

Update policy: https://doi.org/10.1007/springer_crossmark_policy

Authors

Guo, Yunsan https://orcid.org/0000-0002-2057-7996
Wang, Jian

Wu, Runfan

Li, Zeyu

Sun, Lingyun
License Information

Text and Data Mining valid from 2022-05-17

Version of Record valid from 2022-05-17
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Article History

Received: 14 April 2021

Accepted: 22 March 2022

First Online: 17 May 2022

Declarations

:

: None to be declared.