NLP techniques for automating responses to customer queries: a systematic review
Crossref DOI link: https://doi.org/10.1007/s44163-023-00065-5
Published Online: 2023-05-15
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Olujimi, Peter Adebowale
Ade-Ibijola, Abejide
Text and Data Mining valid from 2023-05-15
Version of Record valid from 2023-05-15
Article History
Received: 21 October 2022
Accepted: 27 April 2023
First Online: 15 May 2023
Declarations
:
: The authors declare that they have no competing interests.
: Not applicable.