Customer Complaints: Learning to Love Your Angry Customers
Crossref DOI link: https://doi.org/10.1007/978-3-030-13562-1_6
Published Online: 2020-03-28
Published Print: 2020
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Fornell, Claes
Morgeson, Forrest V. III
Hult, G. Tomas M.
VanAmburg, David
Text and Data Mining valid from 2020-01-01
Chapter History
First Online: 28 March 2020