Citizen Relationship Management for Civic Participation: How Smart Cities use 311 to Involve Citizens
Crossref DOI link: https://doi.org/10.1007/978-3-319-89474-4_4
Published Online: 2018-08-02
Published Print: 2019
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hartmann, Sarah
License valid from 2018-08-02
Text and Data Mining valid from 2018-08-02
Version of Record valid from 2018-08-02
Chapter History
First Online: 2 August 2018