Service Storytelling: Exploring Storytelling Models in the Context of the Service Design Process
Crossref DOI link: https://doi.org/10.1007/978-3-319-94601-6_31
Published Online: 2018-06-28
Published Print: 2019
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Kim, Miso
Lee, Youngsoo
License valid from 2018-06-28