Analysis of the Customer Journey at the Pension Provider APG Using Self-Service and Data Hub Concepts
Crossref DOI link: https://doi.org/10.1007/978-3-662-63047-1_9
Published Online: 2021-08-05
Published Print: 2021
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Buijs, J. C. A. M.
Bergmans, R. F. M.
El Hasnaoui, R.
Text and Data Mining valid from 2021-01-01
Version of Record valid from 2021-01-01
Chapter History
First Online: 5 August 2021