Phan, Quoc Nguyen
Tseng, Chin-Chin
Thi Hoai Le, Thu
Nguyen, Thi Bich Ngoc
Article History
Received: 23 November 2020
Accepted: 21 February 2022
First Online: 14 March 2022
Declarations
:
: Not applicable.
: To ensure ethical research conduct, personal information of the informants participating into the interviews are not presented. Discussions on Facebook groups are on voluntary basis with full explanation about that the research will be published. The authors also acknowledge that the content discussed about chatbot on Facebook groups are of completely no harm to informants with Vietnamese cultural background. Still, to avoid any impact on the life of the informants in the future, the names of the Facebook groups are also not provided.