A decision support system for service recovery in affective computing: an experimental investigation
Crossref DOI link: https://doi.org/10.1007/s10115-019-01419-1
Published Online: 2019-11-13
Published Print: 2020-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hsieh, Yen-Hao
Chen, Szu-Chieh
Text and Data Mining valid from 2019-11-13
Version of Record valid from 2019-11-13
Article History
Received: 11 November 2017
Revised: 10 October 2019
Accepted: 12 October 2019
First Online: 13 November 2019