Dissatisfaction, Disconfirmation, and Distrust: an Empirical Examination of Value Co-Destruction through Negative Electronic Word-of-Mouth (eWOM)
Crossref DOI link: https://doi.org/10.1007/s10796-018-9849-4
Published Online: 2018-03-27
Published Print: 2020-02
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Nam, Kichan
Baker, Jeff
Ahmad, Norita
Goo, Jahyun
Funding for this research was provided by:
American University of Sharjah (N/A)
Text and Data Mining valid from 2018-03-27
Article History
First Online: 27 March 2018