A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective
Crossref DOI link: https://doi.org/10.1007/s10796-021-10231-8
Published Online: 2022-01-15
Published Print: 2022-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Behera, Rajat Kumar http://orcid.org/0000-0001-6634-5579
Bala, Pradip Kumar
Rana, Nripendra P.
Kizgin, Hatice
Text and Data Mining valid from 2022-01-15
Version of Record valid from 2022-01-15
Article History
Accepted: 7 December 2021
First Online: 15 January 2022
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