Article History
Received: 21 May 2019
Accepted: 8 July 2019
First Online: 19 July 2019
Compliance with ethical standards
:
: The authors declare that they have no conflict of interest.
: This study aims to accurately forecast patient appointments by comparing various machine learning, traditional and hybrid methods. The step-by-step approach discussed can help clinics to develop their own patient appointment predictive model, and thus effectively plan the appropriate resources and improve patient satisfaction.
: Only retrospectively collected data were used, and no patients were contacted for the study. The study did not involve any protected health information (PHI) and all data points were de-identified.
: Informed consent was obtained from all individual participants included in the study.