The past, present, and future of customer management
Crossref DOI link: https://doi.org/10.1007/s11002-020-09525-9
Published Online: 2020-06-09
Published Print: 2020-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Oblander, Elliot Shin
Gupta, Sunil http://orcid.org/0000-0001-5310-8953
Mela, Carl F.
Winer, Russell S.
Lehmann, Donald R.
Text and Data Mining valid from 2020-06-09
Version of Record valid from 2020-06-09
Article History
First Online: 9 June 2020