The importance of service quality as an instrument for client customization: a methodological and practical approach within the hotel sector
Crossref DOI link: https://doi.org/10.1007/s11135-021-01198-4
Published Online: 2021-07-03
Published Print: 2022-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Moguerza, Javier M.
Martín-Duque, Clara http://orcid.org/0000-0002-9270-7200
Fernández-Muñoz, Juan José
Text and Data Mining valid from 2021-07-03
Version of Record valid from 2021-07-03
Article History
Accepted: 27 June 2021
First Online: 3 July 2021