Relationship Level and Customer Response to Service Recovery
Crossref DOI link: https://doi.org/10.1007/s11205-017-1820-0
Published Online: 2017-12-08
Published Print: 2018-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Pai, Fan-Yun
Yeh, Tsu-Ming
Lin, Liang-Yu
Text and Data Mining valid from 2017-12-08