Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?
Crossref DOI link: https://doi.org/10.1007/s11628-015-0269-y
Published Online: 2015-02-27
Published Print: 2016-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Jiang, Ling
Jun, Minjoon
Yang, Zhilin
Text and Data Mining valid from 2015-02-27