The influence of the source and valence of word-of-mouth information on post-failure and post-recovery evaluations
Crossref DOI link: https://doi.org/10.1007/s11628-015-0272-3
Published Online: 2015-05-10
Published Print: 2016-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Hess, Ronald L. Jr.
Ring, Lawrence
Text and Data Mining valid from 2015-05-10
Article History
Received: 1 August 2014
Accepted: 4 March 2015
First Online: 10 May 2015