Understanding the dynamics behind bank branch service quality in Portugal: pursuing a holistic view using fuzzy cognitive mapping
Crossref DOI link: https://doi.org/10.1007/s11628-015-0278-x
Published Online: 2015-04-21
Published Print: 2016-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Ferreira, Fernando A. F.
Jalali, Marjan S.
Ferreira, João J. M.
Stankevičienė, Jelena
Marques, Carla S. E.
Text and Data Mining valid from 2015-04-21