When customers want to become frontline employees: an exploratory study of decision factors and motivation types
Crossref DOI link: https://doi.org/10.1007/s11628-017-0334-9
Published Online: 2017-01-19
Published Print: 2017-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Wang, Chen-Ya http://orcid.org/0000-0001-5032-7480
Guchait, Priyanko
Chiang, Cheng-Hsin
Weng, Wan-Ting
License valid from 2017-01-19