“Untact”: a new customer service strategy in the digital age
Crossref DOI link: https://doi.org/10.1007/s11628-019-00408-2
Published Online: 2019-09-07
Published Print: 2020-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Lee, Sang M.
Lee, DonHee http://orcid.org/0000-0003-2799-8547
Text and Data Mining valid from 2019-09-07
Version of Record valid from 2019-09-07
Article History
Received: 5 August 2019
Accepted: 29 August 2019
First Online: 7 September 2019