Customer experience: fundamental premises and implications for research
Crossref DOI link: https://doi.org/10.1007/s11747-019-00718-x
Published Online: 2020-01-13
Published Print: 2020-07
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Becker, Larissa
Jaakkola, Elina
Funding for this research was provided by:
University of Turku (UTU) including Turku University Central Hospital
Text and Data Mining valid from 2020-01-13
Version of Record valid from 2020-01-13
Article History
Received: 4 July 2018
Accepted: 27 December 2019
First Online: 13 January 2020