No conversion, no conversation: consequences of retail salespeople disengaging from unpromising prospects
Crossref DOI link: https://doi.org/10.1007/s11747-020-00763-x
Published Online: 2021-01-13
Published Print: 2021-05
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Cron, William L.
Alavi, Sascha
Habel, Johannes
Wieseke, Jan
Ryari, Hanaa
Funding for this research was provided by:
Ruhr-Universität Bochum
Text and Data Mining valid from 2021-01-13
Version of Record valid from 2021-01-13
Article History
Received: 17 July 2019
Accepted: 6 December 2020
First Online: 13 January 2021