Projecting lower competence to boost apology effectiveness: Underlying mechanism and boundary conditions
Crossref DOI link: https://doi.org/10.1007/s11747-022-00903-5
Published Online: 2022-10-18
Published Print: 2023-05
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Antonetti, Paolo http://orcid.org/0000-0002-3339-9105
Baghi, Ilaria
Text and Data Mining valid from 2022-10-18
Version of Record valid from 2022-10-18
Article History
Received: 27 August 2021
Accepted: 25 September 2022
First Online: 18 October 2022
Declarations
:
: The authors declare that they have no confict of interest.