Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry
Crossref DOI link: https://doi.org/10.1007/s12525-020-00439-y
Published Online: 2020-09-21
Published Print: 2021-09
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Mingotto, Erica http://orcid.org/0000-0002-4932-5450
Montaguti, Federica
Tamma, Michele
Funding for this research was provided by:
Regione del Veneto (-)
Text and Data Mining valid from 2020-09-21
Version of Record valid from 2020-09-21
Article History
Received: 30 December 2019
Accepted: 4 September 2020
First Online: 21 September 2020