Why so toxic? A framework for exploring customer toxicity
Crossref DOI link: https://doi.org/10.1007/s13162-023-00257-3
Published Online: 2023-06-01
Published Print: 2023-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Duffek, Barbara http://orcid.org/0000-0002-1855-2853
Eisingerich, Andreas B.
Merlo, Omar
Text and Data Mining valid from 2023-06-01
Version of Record valid from 2023-06-01
Article History
Received: 26 April 2022
Accepted: 6 May 2023
First Online: 1 June 2023
Declarations
:
: The authors declare that they have no conflict of interest.