Asymmetrical impact of service attribute performance on consumer satisfaction: an asymmetric impact-attention-performance analysis
Crossref DOI link: https://doi.org/10.1007/s40558-022-00226-9
Published Online: 2022-06-27
Published Print: 2022-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Pan, Mengqiang
Li, Nao
Huang, Xiankai
Text and Data Mining valid from 2022-06-01
Version of Record valid from 2022-06-01
Article History
Received: 22 December 2021
Revised: 1 May 2022
Accepted: 29 May 2022
First Online: 27 June 2022
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