The effect of social media interactions on customer relationship management
Crossref DOI link: https://doi.org/10.1007/s40685-016-0027-6
Published Online: 2016-02-10
Published Print: 2016-04
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Maecker, Olaf
Barrot, Christian
Becker, Jan U.
Text and Data Mining valid from 2016-02-10
Version of Record valid from 2016-02-10
Article History
Received: 14 July 2015
Accepted: 22 January 2016
First Online: 10 February 2016