Følstad, Asbjørn http://orcid.org/0000-0003-2763-0996
Taylor, Cameron
Funding for this research was provided by:
Norges Forskningsråd (282244)
SINTEF AS
Article History
Received: 9 December 2020
Accepted: 13 August 2021
First Online: 20 August 2021
Declarations
:
: The second author was an employee of the company providing the chatbot platform used by the case companies in the study.