Analysis of the retraining strategies for multi-label text message classification in call/contact center systems
Crossref DOI link: https://doi.org/10.1038/s41598-024-60697-0
Published Online: 2024-05-02
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Poczeta, Katarzyna
Płaza, Mirosław
Zawadzki, Michał
Michno, Tomasz
Krechowicz, Maria
Text and Data Mining valid from 2024-05-02
Version of Record valid from 2024-05-02
Article History
Received: 23 May 2023
Accepted: 26 April 2024
First Online: 2 May 2024
Competing interests
: The authors declare no competing interests.