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Authors
Setiawan, Budi
Utami, Dinarossi
Arifin, Firmansyah
Igamo, Alghifari Mahdi
Permana, Kemas Welly Angga
Nathan, Robert Jeyakumar https://orcid.org/0000-0002-0897-0015
Fekete-Farkas, Maria
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Funding
Funding for this research was provided by:
Multimedia University
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Article History
Received: 7 May 2025
Revised: 1 March 2026
Accepted: 1 April 2026
First Online: 5 May 2026
Declarations
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: Each of the authors confirms that this manuscript has not been previously published and is not currently under consideration by any other journal. Additionally, all of the authors have approved the contents of this paper and have agreed to the Journal of Financial Services Marketing submission policies. On behalf of all authors, the corresponding author states that there is no conflict of interest.
