Analyzing customer satisfaction in self-service technology adopted in airports
Crossref DOI link: https://doi.org/10.1057/s41270-017-0026-2
Published Online: 2018-01-11
Published Print: 2018-03
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Yau, Hon Keung
Tang, Ho Yi Horace
License valid from 2018-01-11