Εstablishing relationships between brands and customers via strategic social media chatbots for telecom goods and services
Crossref DOI link: https://doi.org/10.1057/s41270-025-00396-5
Published Online: 2025-04-09
Published Print: 2025-06
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Polimerou, Roxani
Spais, George https://orcid.org/0000-0003-4371-1411
Text and Data Mining valid from 2025-04-09
Version of Record valid from 2025-04-09
Article History
Revised: 30 December 2024
Accepted: 3 March 2025
First Online: 9 April 2025
Declarations
:
: The authors declare no conflicts of interest.