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Triggered essential reviewing: the effect of technology affordances on service experience evaluations

Crossref DOI link: https://doi.org/10.1057/s41303-016-0019-9

Published Online: 2017-12-19

Published Print: 2016-11

Update policy: https://doi.org/10.1080/tandf_crossmark_01

Authors

Piccoli, Gabriele
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License valid from 2016-11-01
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Peer Review Statement: The publishing and review policy for this title is described in its Aims & Scope.

Aim & Scope: http://www.tandfonline.com/action/journalInformation?show=aimsScope&journalCode=tjis20