Beyond anger: A deeper look at consumer animosity
Crossref DOI link: https://doi.org/10.1057/jibs.2014.74
Published Online: 2015-02-12
Published Print: 2015-08
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Harmeling, Colleen M
Magnusson, Peter
Singh, Nitish
Text and Data Mining valid from 2015-02-12