Algorithms for estimating throughput characteristics in a generalized call center model
Crossref DOI link: https://doi.org/10.1134/S0005117916070067
Published Online: 2016-07-13
Published Print: 2016-07
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Stepanov, S. N.
Stepanov, M. S.
License valid from 2016-07-01