Construction and analysis of a generalized contact center model
Crossref DOI link: https://doi.org/10.1134/S0005117914110046
Published Online: 2014-11-13
Published Print: 2014-11
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Stepanov, S. N.
Stepanov, M. S.
Text and Data Mining valid from 2014-11-01