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Article History

Received: 5 September 2024

Accepted: 24 February 2025

First Online: 17 March 2025

Declarations

:

: ICES is a prescribed entity under Ontario’s Personal Health Information Protection Act (PHIPA). Section 45 of PHIPA authorizes ICES to collect personal health information, without consent, for the purpose of analysis or compiling statistical information with respect to the management of, evaluation or monitoring of, the allocation of resources to or planning for all or part of the health system. Projects that use data collected by ICES under Sect. 45 of PHIPA, and use no other data, are exempt from REB review. The use of the data in this project is authorized under Sect. 45 and approved by ICES’ Privacy and Legal Office. All methods were performed in accordance with relevant guidelines and regulations.

: Not applicable.

: Jonathan Fitzsimon and Lise M. Bjerre are supported by INSPIRE-PHC and ICES, both of which receive funding from grants by the Ontario Ministry of Health. Additionally, they are supported by the University of Ottawa Department of Family Medicine. Jonathan Fitzsimon is the medical lead at the Renfrew County Virtual Triage and Assessment Centre. Shawna Cronin is supported by a post-doctoral fellowship from the Institut du Savoir Montfort. Lise M. Bjerre is further supported by the University of Ottawa and the Institut du Savoir Montfort Chair in Family Medicine. She reports receiving research funding from the Canadian Institute of Health Research. Anastasia Gayowsky is supported as a data analyst at ICES. Antoine St-Amant is supported as a research coordinator by the Institut du Savoir Montfort. No other competing interests are declared.