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Authors
Karačić, Jasna
Viđak, Marin
Marušić, Ana
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Funding
Funding for this research was provided by:
Hrvatska Zaklada za Znanost (IP-2019-04-4882)
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Article History
Received: 3 February 2021
Accepted: 21 October 2021
First Online: 8 November 2021
Declarations
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: Ethics approval was not required as the official written reports of the regional authorities were available in an aggregated form and were publicly available. Classification of the complaints to the CAPR was performed on a fully anonymised dataset provided by the CAPR officer responsible for patients’ complaints and was analysed by the two authors who are both CAPR members (JK and MV). CAPR provided an administrative permission and the anonymized dataset.
: Not applicable.
: JK and MV are members of the Croatian Association for the Promotion of Patients’ Rights. JK is the founder of the International Council of The Patient Ombudsman (). AM declares no conflict of interest.
