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Article History

Received: 15 September 2017

Accepted: 30 May 2018

First Online: 7 June 2018

Authors’ information

: JF is a research associate at Manchester University working in the field of organisational psychology with a particular emphasis on health care. Her current research interests relate to health services workforce, and medical performance in particular. She holds an MSc in Applied Psychology and a PhD in job satisfaction from the University of Manchester. DMA is Professor of Pharmacoepidemiology at the University of Manchester, where he leads the Drug Usage and Pharmacy Practice Group and he is also the lead for medication safety research in the NIHR Greater Manchester Patient Safety Translational Research Centre. His research explores the design and impact of methods to improve the appropriateness and safety of drug prescribing and drug taking. LS is a Research Fellow at the Centre for Pharmacy Workforce Studies at the Division of Pharmacy and Optometry, University of Manchester. Her research interests relate to pharmacy workforce, in particular issues such as skill mix and extended roles and has worked on a number of pharmacy-related NHS interventions.

: All participants gave informed written consent to take part in the study, and for interviews to be audio recorded and transcribed verbatim. The study was approved by the University of Manchester Research Ethics Committee (Ref: 15159).

: The authors declare that they have no competing interests.

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