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Article History

Received: 24 October 2017

Accepted: 1 February 2019

First Online: 4 March 2019

Ethics approval and consent to participate

: Per VHA Program Guide 1200.21 (VHA Operations Activities That May Constitute Research), this evaluation was conducted as a non-research operations activity and, as such, does not require written informed consent from participants. To ensure that the safety, rights, and welfare of participants were protected, they were emailed an information sheet that included a project description, potential risks and benefits of participation, a statement that participation was voluntary, and contact information for JF. Verbal consent was obtained for each interview.VHA’s Office of Patient Care Services, and all VHA authors of this manuscript, attest that the activities that resulted in producing this manuscript were not conducted as part of a research project, but as part of the non-research evaluation conducted under the authority of the Office of Patient Care Services.

: Not applicable.

: The authors declare that they have no competing interests.

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