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Article History

Received: 11 January 2024

Accepted: 28 August 2024

First Online: 27 September 2024

Declarations

:

: The ethical aspects of this study were approved by the Ethics Committee of the Stockholm School of Economics in Riga consisting of experts of various nationalities. Requirement for written informed consent from study participants was waived by the same committee. This study used anonymized patient data (treatment plans before and after medication reviews, patient’s age and gender) provided by Apotheka Mustamäe Apteek. All patient-related information was treated in accordance with national and international regulations, as specified in the ‘Principles of customer data processing in Apotheka pharmacies’ (); principles which have been developed in accordance with the rules of personal data protection and regulate the conditions for data processing of customers of Apotheka, including Apotheka e-pharmacy.

: Not applicable.

: Jürgen Jänese is the owner and the board member of Apotheka Mustamäe Apteek OÜ, Estonia, a company being responsible for the online pharmacy operations and the automated dose dispensing (ADD) service. As the first author, Jürgen Jänese played a role in the design of the study, collection, analysis and interpretation of data, and writing the manuscript. All other authors declare no competing interests.