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Article History

Received: 30 January 2025

Accepted: 14 August 2025

First Online: 21 November 2025

Declarations

:

: Ethical clearance was acquired from the Wits University Human Research Ethics Committee (Protocol number: M180809). Permission to conduct research was granted by the research committees of the three public hospitals. All the participants read and signed the free and informed consent prior to the interviews. The study adhered to the Helsinki Declaration in the Ethics approval and consent to participate.

: Not applicable.

: The authors declare no competing interests.

: This is the first study conducted in the public hospitals in Gauteng exploring the perspectives of healthcare professionals support following adverse events involvement. There are implications for practice and management. This is a new area of study with few reported outcomes. There is a need for healthcare leaders to scrutinize the structures and performance of their existing support systems.

: The study was conducted during the COVID-19 pandemic hence the responses could have been hurried to get over the interviews. Some of the participants were deployed to other hospitals where it was impossible for the researcher to follow them up due to the restrictions related to the pandemic.