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Article History

Received: 12 January 2022

Accepted: 16 February 2023

First Online: 8 March 2023

Declarations

:

: Ethical approval was taken from the Institutional Review Board of Hawassa University. An official written permission letter was obtained from Hawassa city health office. Subsequently, from each health facility an official written permission letter was obtained. Then, informed verbal consent was obtained from the study participants before participation in the interview as this study was purely based on interviewing the clients and no invasive procedures was used. Moreover, informed verbal consent was more preferable than informed written consent by the study participants. This is because clients in Ethiopia, have a perception that putting a signature might have some legal consequences. Furthermore, signing a paper might hinder the clients from explaining their true feelings and might incline towards responding of only positive responses for the interview questions. Information obtained from each study participant was kept confidential.

: Not applicable.

: The authors declare that they have no competing interests.