Complaint handling in healthcare: expectation gaps between physicians and the public; results of a survey study
Crossref DOI link: https://doi.org/10.1186/s13104-015-1479-z
Published Online: 2015-10-01
Published Print: 2015-12
Update policy: https://doi.org/10.1007/springer_crossmark_policy
Friele, R. D.
Reitsma, P. M.
de Jong, J. D.